Legal

Terms of Service

IQ Group Australia Pty Ltd (ABN 695 106 275). Last updated July 2026.

1. Definitions

In these terms, “IQs Group”, “we”, “us” and “our” means IQ Group Australia Pty Ltd. “Client” means any person or entity engaging our services. “Services” means any construction, maintenance, remediation, recruitment, labour hire or transport services we provide. “Personnel” means employees, contractors or candidates supplied by us.

2. Scope of services

We provide maintenance services, building remediation, recruitment and labour hire, and transport services across our service areas, including Sydney, Newcastle, Gold Coast. The specific scope, pricing and timing of any engagement will be set out in a quote, proposal or service agreement provided to the Client. These terms apply to every engagement unless a signed agreement states otherwise.

3. Client obligations

The Client must provide safe access to sites, accurate information about the work required, and any approvals or permits needed for the Services. For labour hire placements, the Client must provide a safe workplace, appropriate supervision and equipment, and must not re-assign Personnel to materially different duties without our written agreement.

4. Work health and safety

Both parties must comply with the Work Health and Safety Act 2011 (NSW) and applicable regulations. We prepare Safe Work Method Statements for our work types and expect Clients to notify us of any site specific hazards before work commences. Either party may suspend work where a genuine safety risk exists, without penalty.

5. Fees and payment

Fees are set out in the applicable quote or agreement and are exclusive of GST unless stated otherwise. Invoices are payable within the terms stated on the invoice. We may suspend Services where invoices remain unpaid past their due date, and the Client is responsible for reasonable costs of recovering overdue amounts.

6. Liability and indemnity

We maintain Public Liability and Workers Compensation insurance. To the maximum extent permitted by law, our liability for any claim is limited to re-supplying the relevant Services or the cost of having them re-supplied. We are not liable for indirect or consequential loss. Each party indemnifies the other against loss caused by its own negligent acts or omissions. Nothing in these terms excludes rights under the Australian Consumer Law that cannot be excluded.

7. Confidentiality

Each party must keep the other's confidential information confidential and use it only for the purpose of the engagement, except where disclosure is required by law.

8. Termination

Either party may terminate an engagement by written notice as set out in the applicable agreement, or immediately for a material breach that is not remedied within a reasonable period. On termination the Client must pay for all Services performed up to the date of termination.

9. Governing law

These terms are governed by the laws of New South Wales, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

10. Contact

Questions about these terms can be sent to info@iqsgroup.com.au or 0421 826 940.